Looking to Make Changes To Your Account? Follow our Simple 2 Step Process

Step 1

As part of HPA’s commitment to customer service, we want to make sure that all requests are being completed. This form is for all members that have an active membership whom wish to update information, billing, or cancel their accounts.

Please be aware that no sessions/classes will be able to be reserved until account has been activated. All accounts must be in good standing and have a card on file. If you request is to cancel/drop your plan, please be aware that we recommend at least 10 days in advance of renewal date to submit your request. Due to high volume of calls and change of business hours, it may take between 24-48 hours for your requests to be confirmed. 

Step 2

HPA Representative contacts you within 24-48 business hours of your request to confirm your request! 

Can't Find What You Are Looking For?

For further questions or concerns, please fill out form and a HPA Representative will be in contact with you!